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Privacy Policy – What We Collect and Why

When you open an account with ligaplay88 link and deposit through DANA, OVO, GoPay or QRIS, we collect only the information needed to verify your identity, process your…

Account verification detailsPayment method informationLogin and device security logsWithdrawal verification records
ligaplay88 link Privacy Policy – What We Collect and Why
CONTACT AND REQUEST OPTIONS

How to Request Your Data or File a Concern

Team online

Email Support

Send your privacy request or data concern to our support inbox. We respond within 48 hours on weekdays. Include your account username and the specific data you want to access or modify.

In-Account Privacy Centre

Log into your account, open Settings, then select 'Privacy & Security'. View your stored information, download transaction history and manage cookie preferences directly from your dashboard.

Live Chat Support

Contact our support team via live chat Monday to Friday, 09:00 to 22:00 Indonesia time. Ask about your data, request corrections or report a privacy concern in real time.

DATA SECURITY AND RETENTION

How We Secure Your Information and Handle It Over Time

Encrypted Payment Data

All DANA, OVO, GoPay and QRIS transactions are encrypted before storage. We never retain full payment card or bank details after a transaction completes; payment providers hold that separately under their own security protocols.

Cookie and Device Management

We use session cookies to keep you logged in and track your game preferences. Non-essential cookies require your consent before activation. Clear cookies anytime from your browser settings; you'll stay logged in via your username and password.

Account Access and Login Logs

Every time you log in, we record your device type, browser version and IP address. This helps us detect unusual access attempts. You can view your login history in Settings and revoke device access if you spot unfamiliar activity.

Data Retention Timeline

We keep account data for as long as your account is active plus three years afterward for compliance purposes. Withdrawal records are retained per payment provider requirements. Contact support if you want to request permanent deletion after account closure.

Third-Party Sharing Limits

We share your data only with payment processors (DANA, OVO, GoPay, QRIS operators), identity verification partners and where local law requires. We never sell personal information. Any data-sharing partner must meet our security standards.

Changes to This Policy

If we update our privacy practices, we notify you via email and in-account notice at least 30 days in advance. You can accept the new terms or request data deletion. Material changes never happen without your awareness.

Frequently Asked Questions About Your Privacy

We retain your account history, transaction records and verification documents for three years after closure to comply with payment provider rules and local regulations. During that time, you can request data download or deletion through our support team. After three years, we securely delete your personal information.

Yes. Log into your account, go to Settings, select 'Privacy & Security', then choose 'Download My Data'. We compile your profile, login history, deposit and withdrawal records, and game activity into a single file within 48 hours. You'll receive a download link via email.

We use cookies to remember your login, language preference and game history. Session cookies expire when you log out; persistent cookies last up to 90 days. You can disable non-essential cookies in your browser settings or through our Cookie Preference Centre in the account footer without losing basic login functionality.

Payment data is encrypted and processed directly through your payment provider's secure gateway. We never store full account numbers or PIN codes. After each transaction, only a masked reference remains on our system. Payment providers handle the sensitive details under their own security standards.

Only authorised ligaplay88 link staff access your data for account support, security investigations or fraud prevention. We never share your information with marketers, advertisers or external companies without your explicit consent. Law enforcement access depends on local law and requires a valid court order.

We retain deposit and withdrawal records for a minimum of three years from the transaction date per payment provider and local compliance requirements. You can view all your transaction history anytime in your Account History section. Older records beyond seven years are archived offline but remain accessible on request.

Contact our support team immediately via live chat or email. We can review your login history, reset your password, revoke suspicious device access and investigate unusual transactions. If you spot unauthorised activity, report it within 24 hours so we can freeze the account and begin a security review.